Frequently Asked Questions (FAQ)s.

Safaris

What provisions are needed for Gorilla Trekking?
  • Wear comfortable hiking shoes with good traction, suitable for climbing steep muddy slopes.
  • Carry a packed lunch and plenty of drinking water.
  • The weather can be unpredictable so carry rain gear, sunscreen lotion and a hat.
  • Wear or pack insect repellent.
  • Bring binoculars – or hire a pair from the Uganda Wildlife Authority office in the park.
  • Bring spare batteries and an extra memory card for your digital camera. Using your camera flashlight is not permitted.
What is the best time of the year to tour in uganda?

Game viewing in Uganda’s savannah parks is best at the end of the dry seasons – February and March and September/early October – when wildlife is concentrated around water sources. Bird watching is fantastic all year round but is at its peak between November and April when migrant species are present. We’d recommend avoiding a Uganda safari entirely during the heavy rains of April and May.

What is the Safari accomodation Like?

Uganda safari accommodation falls into three categories i.e. budget, mid-range and luxury.

Budget accommodation may be simple and basic rooms, bandas or tents, with double/twin beds and mosquito nets when necessary. Private bathrooms are not always available and you may have to share bathroom facilities.

Three-star, Four-star and Five-star accommodation offer comfortable rooms/ luxury furnished safari tents with a private bathroom. Flush toilets, hot and cold running water are available for shower. Mosquito nets will be provided where necessary.

What vehicles does Equator Uganda Safaris Use for Safari?

 Safari vehicles are modified Land cruiser, vans and super customs all 4×4’s with pop-up roofs that can be closed when travelling long distance and opened during game viewing. These safari vehicles are known for handling tough terrain.

Whatis the best time of the year for Gorilla Trekking?

Although it’s regarded as a year-round activity, the best time to visit Uganda for gorilla trekking is during the country’s two dry seasons: January and February and from June to September.

What is the right age for Gorilla Trekking in Uganda?

It is very true that minimum age for gorilla trekking in Bwindi Impenetrable National Park in Uganda is respectively 15 years and above. This is seriously enforced in Uganda There however some instances a child below 15 years may trek gorillas.

 

How much should i tip in Uganda?

Tipping is done on free-will.

Payments

What are your Terms and Conditions?

To ensure that you get most from our journey, please read the following information carefully. These details and conditions govern the purchase of travel arrangements through Equator Uganda Safaris and form part of your agreements with us.

Deposits.

Deposits and non-refundable. Payment of deposit enables us to hold a reservation for you but doesn’t guarantee the fare. The fare can only be guaranteed once full payment is received by us and travel documents have been issued. In the case of the deposit paid to us for the purpose of a tour, acceptance of the tours will be subjected to the terms and conditions of the different service providers used.

Payments.

Equator Uganda Safaris will only issue your travel documents once full payment is received from you. We accept cash, wire transfer and personal cheques. However were payment is made by cheque and cost of your purchase is greater than the cheque guarantee limit we will not, under any circumstances, order travel documents until at least a month after receipt of the cheque from you and this is to allow funds to clear into our accounts.

A booking is considered confirmed upon receipt of at least 40% or full amount in our bank accounts or office and the remaining balance shall always be cleared ten days to start the safari.

Do I need a Visa to enter Uganda?

All travelers need a Uganda visa to cross the border. However, the Ugandan government decided to replace the visa on arrival with the electronic visa.

What is your cancellation/refund policy?

Equator Uganda Safaris will refund 100% of the deposit if we cancel your trip, and the following cancellation terms follow upon cancellation by a client.

  • More than two month before arrival-15%
  • A month before arrival-30%
  • Two weeks before arrival-50%
  • A week before arrival-70%
  • Two days before arrival-100%

NOTE:

  • All Primate Permits are 100% non-refundable.
  • No refunds shall be made for any activity cancelled by a client.

In the process of refunding your money after following the terms and conditions of the cancellation policy, as a company we will deduct extra charges used in sending your money.

Are our Payment portals Secure?

Yes, they are very secure

How do I Book a Safari?

You can email us here. Indicate the time of year that you would love to travel. When you email us kindly give us an outline of your expectations in terms of accommodation, wildlife, primates and photography. The more you tell us about your expectations the better we can tailor a safari that will exceed these expectations for the fact of us being on ground. Another vital bit of information that we will need to know is if you are traveling on your own, with a partner or in a group? This helps us to plan charter flight costs as well as the cost of securing an exclusive safari vehicle. Once we agree on a basic outline you will receive a fully customized itinerary however you can also propose your own travel itinerary. When you are entirely satisfied with the right product for you, the booking process begins.

How much does a Gorilla permit in Uganda cost?

Gorilla Trekking permit now costs $700 for foreign non residents, $600 for foreign residents of east african countries and 250,000 UGX for african citzens throughout the year.

While a habituation permit costs $1500

How much does a Chimpanzee permit cost in Uganda?

Chimpanzee Trekking permit now costs $200 for foreign non residents, $150 for foreign residents of east african countries and 150,000 UGX for african citzens throughout the year.

While a habituation permit costs $250

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